Interface Consultation Services - Update

A brief overview of Interface Consultation Services (ICS) current endeavors:

I. PESI Seminars by ICS:

High Risk Callers: Responding to Psychiatric Emergencies Over the Phone. New and exciting sorely needed seminar designed specifically for clinicians, call centers, triage nurses who provide efficient assessment and treatment over the phone. Psychiatric Emergencies over the phone line are DIFFICULT and extremely anxiety provoking. General Medical Clinics are seeing more psychiatric patients. Learn the skills you didn't learn in school to assist these patients.

II. Telemental Health Triage - We continue our day-to-day service commitment to Riverwood Center to provide professional triage services so their consumers are assured efficient and timely access to mental health services, appropriate level of care assignments and expert telephone crisis triage.

III. Utilization Management - We continue to provide acute care authorization for Riverwood Center, a community mental health center.

IV. MPRI - Michigan Prisoner Re-Entry Initiative for the Mentally Ill - ICS are contracted as the Regional Care Coordinators for the Western Michigan providing services to 17 counties.
ICS has four care coordinators and an administrative assistant to assist with this initiative. This program continues to grow at a fast pace and it the only program of it's kind in the US. This speciality program is designed for mentally ill prisoners who are returning to the community. As care coordinators and regional administrators, we assist enrollees with housing, psychiatric medications, specialized placements as well as care coordination and consultation on some difficult cases for the program.

V. College Level Course - ICS partner, Kathlene LaCour is an part-time facility member at Kalamazoo Valley Community College.

We are seeking other opportunities to expand these kinds of services to agencies in our region.

Please contact us via email by clicking on the link to learn more about how we can service your consulting needs or call (269)929-1292.

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